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Cancellation Request

Need to cancel your booking? We're here to help.

Cancellation Policy

We offer free cancellation up to 24 hours before your scheduled drop-off date. Cancellations made within 24 hours of your booking start may be subject to charges as per our Terms & Conditions.

Once we receive your request, we'll process it and send confirmation to your email address within 2 business hours.

Submit Cancellation Request

Use the same email as your original booking
Need to speak to someone?

Our support team can process cancellations over the phone